We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. Who can I contact? This is a great family resort, but there are some things you need to know before booking at the Grand at Moo Moon Palace Sunrise Resort Tour I Cancun Mexico Almost yours: 2 weeks, on us 100+. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. . So, I would contact The Grand to ask. Thanks for the great post. Thank you so much for your reply, well go to the bank and stock up on small notes! It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Our boys were mesmerized. Water slide at the Sunrise resort. Thanks again for everything! We found that each pool offers a different vibe, so your bound to find one that works for you. The beds, pillow and linen are very comfortable. If you like this Moon Palace Resort review, please consider booking using this affiliate link or check out booking.com. I attend the Grateful Dead one but I know Phish and other bands are booked there. They provided floats for the lazy river . This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. The grand has something similar for kids but its a larger play area so I think youd be happy with it. I dont ever recall them asking for proof of Connors age (he was 4). So much valuable information and photos! It was nice that we didnt have to make any tough decisions. The bathroom is quite big and it has a large shower with a bench. At the time of our visit in February 2018, this all-inclusive resort had been open less than one year. Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. If you have a sweet tooth, the desserts at The Grand will blow your mind. Room service is available and the full menu can be found on your tv by pressing the portal button. The waiter here was also great and very helpful. Is this the only higher priveldge club? I will cancel one of the reservations in the next couple of days. It was a great way to start the day. For the record, we did NOT sample all of these desserts. I forget what this dish is called. So youll be able to leave your 5 year old, but not your 3 year old. Learn how your comment data is processed. Our oldest son, Braydon, gave it a try and had a blast. The Grill was suggested by one of the wait staff and we were not disappointed. Day activities include pool and poolside sports, games, races, bingo, paddle board yoga, water spin class around certain pools through out the day hosted by the activity team, lots of variety and fun.Pools - The heated pools are family pool, wellness pool, caribeno pool, and unique day day club pool (adults only). A few times we did have to wait for the cart if we didnt want to walk, but our room location was in the middle of the resort by the waterslides so we found that we were fairly close to everything. He made our last night the best night! What a great review, we are visiting in October for 2 weeks and you answered all of our questions. We spent time at all of the pools and lobbies. We did not spend a lot of time at the beach. Hello, If under 7 kids want access to the downstairs part, the parent must be there. Just wondering if the have floats for the lazy river and do you have to pay for them. Great review! They seemed to be very careful, and we didnt have any issues. Also do not overpack!!! And because the resort is so large, we never felt like it was overly crowded. Thanks Palace. Wondering how busy it is 2 years later during peak Spring Break! A stellar all-inclusive package covers food and top . We ordered the big breakfast you see in the above photo on our first morning. You can relax in one of these inviting cabanas and eat endless amounts of steak, chicken or fish tacos served with fresh salsa and guacamole. You place the beef on the the hot plate and cook to your liking. Also, any advice on making specific room requests would be great. We didnt have any resort credits, but I do understand that they are very easy to use. Hello, Tips for first time visitors to the Grand Moon Palace Review of Moon Palace The Grand - Cancun Reviewed March 31, 2018 via mobile Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. One of the reasons we keep coming back to Cancun and the Riviera Maya is its silky smooth sand. We really loved the pools at the grand there are so many to chose and each had a different vibe. This may have been one of our favourite bowls of ceviche ever! You wont even have to leave the resort if you dont want to lots to do. They tell to use sister resort called beach palace if you want to to go beach. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. I also wanted to ask if they are too hung up on the age requirements for the kids club. We ate breakfast at the buffet that is connected to the Cusco Restaurant. Our boys enjoyed the simple penne pasta with butter. Theres a lot to do and many pools to hang out at. Tripadvisor performs checks on reviews. Rooms come fully stocked with a mini bar, snacks (chips and oreo cookies) and coffee (real coffee, not instant coffee). Did you swim with the dolphins on site? 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. We thank you for your support. Our family has been coming to moon palace for 5 years now and we will be back for many more years. You will enjoy your stay. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. One of the buildings illuminated at night. When room service is included you have to order breakfast in bed, right? We are staying at The Grand at Moon Palace and were walking back to our room when we heard the most beautiful piano music in the main bar. Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities, aromatherapy and pillow menus, and complimentary calls to Continental US, Canada, and landlines in Bike rentals (no extra charge) are also available to ride between resorts. Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. I have zero complaints or negatives on any of the restaurants or food.Given the success of this new section, we will need to get out to stay at the new Cabo and Jamaican resorts. Did you feel this way or was it just a minor inconvenience? However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? Staff were super friendly and helpful. We did not spend time at the adult pool (because we had our boys with us). Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. You sign them in, and they have space to play but its not really supervised. Secondly, are all the photos taken from your trip by you ? Those little details matter, and they are much appreciated. Dear Grace D,Having comments on Mr. Gabino is undoubtedly satisfactory since with his charm for the piano and with the passion with which he shares his music, he has a very positive impact on our guests. Wagyu beef this was Cams favourite dish. We are so excited about our trip now! Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Sometimes even in paradise you want to chill in your room! If you stay at the Grand, you have access to all three resorts. This is the seafood fettuccine with black ink pasta. Connor is playing a game by running around matching colours. Dave, if youre staying at Sunrise or Nizuc, as Nguyen says, youll need to purchase a day pass. Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. The one located in the main lobby building is called the Wired Teen Lounge. They never advertise that beach is not usable. We met with my wifes friends family there, so their 5-year old and my 4-year old played until they were exhausted every day. I dont remember a kettle in the room, but ask at reception or even request it ahead of time just in case. Our family is having a reunion in Dec. We booked through Interval International. We are traveling with our 4 boys ages 14, 17, 17 & 20. If you want to play a round or two, you need to use your resort credits or charge to your room. Tuna poke served in a coconut bowl. Language: English. Keep em coming! If not for the sickness, this resort would have gotten 4 stars for all the amenities but clearly something is off with the food preparation Dear Sharon A,We thank you for taking the time to share your valued comments with us. Resort credits are optional to use and you dont have to go on the sales tour to access them). Its extremely thorough & makes an upcoming trip very exciting!! Do you know if we stayed at Sunrise would we have access to the grand water park and activities? Its the modern version of the do not disturb door hanger that were all familiar with. This is the kids pool at the Sunrise Moon Palace. Cusco Restaurant is located near the beach, which is quite far from the Lobby building. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. Very clean comfortable room, water slides, kids club, great restaurants. This site uses Akismet to reduce spam. No, we didnt have an upgrade. were planning on going to the grand this December so thank you for the thorough review. Thanks for stopping by, HJ! Travelled during spring break (near full capacity), two adults, two kids. Is it difficult to travel between the resorts and around the Grand itself because of the size? They asked us at each meal what allergies our son had. The table is even lower to the ground so kids can serve themselves. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Say "Hasta la vista" to all things ordinary at Moon Palace The Grand - Cancun. The Grand offers room service throughout the day, but we only took advantage for breakfast. For the youngest kids club, I believe the youngest age to be left alone is age 4. Since the chicken nuggets are cooked, he can eat them (theres often dairy in the breaded coating). Taxes and fees that are shown are estimates only. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. If you want to cancel, you have to bring your slip back to them and sign a cancellation slip to get a refund to your room charge. We watched to the magic show and the magician was really good. The fresh pasta we ate atTavola was fantastic. Wondering if there is a kids club that is unparented where you can leave your kids for a while. We appreciate your comments as it will help us to double efforts to provide better communication of our resort to our guests. My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. But every thing that was open was very safe. or fee for the food and drinks? Erin, Hi. It was not an issue for us. No, we didnt find the size to be overwhelming. Thanks The hotel includes little extra touches like kids shampoo, a hair straightener, complimentary wifi and gifts upon our arrival, including a pail and shovel, water wings, quality canvas beach bag and a bottle of red wine with fresh fruit. Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. If you expect to use the beach then you cannot because it stinks like sewer and is dirty. Thoughts. Sunrise and Nizuc are fabulous too! I asked one of the workers there and they said something about safety. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. Thanks for taking the time!! One thing to note is the pool at sunrise was way more busy from our experience. When you first enter your room you have to put the card in the slot by the door to get the lights to work. The desserts at the buffets are incredible. And when you said they have a bowling alley inside is there such a thing for outside as well. Thanks Nguyen! This area will be thick and lush in a few years. Hi was curious how they handled allergies. Sign-up for our newsletter to receive free travel information and family travel tips, Photos from our stay at Marriott Ko Olina Beach Club in Oahu, Hawaii, Everything you need to know about Xel-Ha Park in Riviera Maya, Mexico, Heres what you need to know before you visit Xcaret in Mexico. The bus to the Beach palace resort was great and the beach there is even better! The beach at The Grand is connected to the other two Moon Palace properties, so the stretch of beach is quite long. They can also explore the sister resorts too. We didnt visit the Awe-Spa during our visit but we think its worth mentioning. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? Guess the inspection wasnt done, yet. You pay the same price, but we get a small commission for every booking. Lots of chairs on the beach and always available. It seems like you may have gone off peak time. Thanks again. The elegant Lobby Bar chandelier is a work of art. The shower in our room even had kids shampoo. The restaurants offer a variety of wines from around the world. We LOVED Jade and Travoli. Can they stay at the kids club alone while we go out to a formal dinner? Hi. Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. This was Nicoles favourite dish from our visit. Should you stay at Waikiki Beach in Honolulu when you visit Oahu, Hawaii? Are there activities for that age? Parents can also stay and let their younger ones play. Trip. . See photo above as evidence. When the Diamond Elites eat? Had a fabulous time and could have stayed longer. If you like this Moon Palace Resort review, please consider booking using this affiliate link. We loved our evening here. Comfy two person lounger on our private balcony. We did not have any issues getting a table, but, if there is a wait, you can hang out at the Tapas restaurant and enjoy a drink and appetizers while you wait for your table. It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. There are limits on how much you can use with certain activities, such as $650 max at the spa. We tipped at the a la carte restaurants. The raw beef is thinly sliced and served with a very hot grilling stone. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Thanks for giving an in depth review of the resort. Yes. Fresh fish at the main buffet in the Lobby building. The property features "The Playroom," a fun and interactive kids club. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. Hi & as others have said, thank you for all the details in your review. And was the water at the beach swim able or did you enjoy being in the sand? You can see the proximity of the pool to the sea. With all the amenities it surely will have something for everyone. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Did you find that to be an issue with the kids at all? No cost break for a group. Is there an extra charge? More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. Learning to float in the wave pool. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. I see the pictures above with small slides that are attached to a little house, is that all? Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. The best part you can order whatever you want! Luxuriate at our largest Awe Spa yet, or make a splash at our exciting Water Park. At what time did you usually eat dinner for the non reservation restaurants and how long did you have to wait for? Delicious. Service was always excellent. Cam, Fantastico!! Yes there was seaweed on the beach. There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. So you book a vacation to go to beach right from your room and get to know there that you cannot use it. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. Erin. Did you tip the room attendants? We loved Jade.it was delicious and we went back multiple times. SNORKEL XTREME. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! I accidentally dropped one of those fat garlic butter prawns on my plate and it splashed the black ink from the pasta all over my white shirt. But, Im happy to hear that they are ensuring that everything is safe. Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). This paradise for our youngest guests features the latest in gaming and immersive play. You just take as many towels as you need. Extremely friendly and connected with the audience. Thank you for this review. We spent time at most pools and did not have trouble finding loungers. Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. Travelled during spring break (near full capacity), two adults, two kids. Were you not able to get reservations? Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. For your review it was fantastic!!! Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. Jade serves delicious contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef. We are planning to visit next spring (2019) with our two girls 7 and 3. Thank You for the great pictures! The pools are smaller and spread out around the resort. Thank you Mitchel. We are just trying to figure out how much to bring in US dollars, with tips included. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 Just ignore them and continue walking until you get outdoor. Is this the only higher priveldge club? Just wondering if you did any upgrades? Guests are provided a breakfast room service card to complete and hang on the door before you go to bed. Do you know/recall if you can leave the kids at the kids club? Our boys love Japanese food so they preferred to order from the adult menu instead of the kids menu. They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. . The meat literally fell of my fork. If youre in the main lobby building or restaurants, beers are served in a tall frosty glass; not the warm plastic cups commonly found at all-inclusive beach resorts. They said its amazing and well worth it. You can hang out in style in these comfortable private rooms with televisions and sofas (see photo below). Its open from 10:00 am to 10:00 pm. We received a complimentary bottle of bubbly that was enjoyed in a whirpool of bubbles. Thank you for such a wonderful review! Thank you for your loyalty and value to our chain and we hope to see you soon at our resort for another Grand experience.Sincerely yours,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor Every thing i read on your post was dead on. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). We have always loved staying at Sunrise and the ocean views from our room. Moon Palace The Grand - Cancn - , : Moon Palace The Grand - Cancn To be honest, we didnt notice. The Grand at Moon Palace offers all inclusive Cancun Honeymoon, vacation and wedding packages.The resort is located just south of the Cancun strip. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. 3. The poolside service was very nice, too. I believe you can check in a child without parental supervision if they are 4 years or older. 1. Thanks for your comment, Cathy. Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. They do run buses to go there but only for premium members. Many thanks. What to do???? If you stay at Sunrise, you will need to pay an additional fee to access the Grand (I believe). Hi. Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? Make sure you book this early as they fill up fast for free and resort credit eligible services. Great review! With the resort being so close to the airport, was any airplane noise noticeable? We thank you for your support. What you need to know before you visit Xcaret in Mexico, https://www.youtube.com/watch?v=DmAzP9VAIVk, https://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/, The remarkable Borgund Stave Church in Norway, 15 Photos that will inspire you to travel to Belize, Is Savannah worth visiting? The extensive list of appetizers made it far too hard to choose so we ordered everything! Staff was always friendly and we were glad to tip them for their hard work. First of all, thank you for such a detailed, focussed, and amazing review. I stayed at Moon Palace Golf & Spa around 10-12 years ago, in fact it could have been longer. So cute. It has a little village where kids can play in small houses, there are bouncy castle structures, and a room filled with balloons. How was the wifi at the grand? Additional question about The Grande beach..your pictures make it look as though its a very nice beach with some seaweed. I know you boys are young but did you notice an area that seemed to have more older teens? [Passive] . We didnt eat at JC Steakhouse either. We always could find a chair and restaurant seating also wasnt an issue. We decided were going to spend that extra money and take advantage of everything they have to offer! Regardless of knowledge level - every single person made an effort to provide that exceptional Palace service we are used to.Our favorite pool was at Los Tacos. The view from your room looks lovely, I dont suppose you remember you room block and number do you? Ha ha. How is the Beach at The Grand at Moon Palace? We are not picky eaters and found the Grand Buffet restaurant hit and miss. Little bugger! Nice overview. We love this! Lunch buffet for kids. We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. Can you help us with the costs.? Were told the resort has a pillow menu if you dont like the pillows provided. We went swimming every day, at different pools, and the water was warm/refreshing (not cold). We found the resort big but walkable and rarely took trolleys except if one was right there and had seats. It can be annoying because plans may change during your visit, so you may have to cancel your reservation or go to the restaurant when you are not actually hungry. If the waterslides are open, your daughters will love it. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). Yes, there were some employees who didnt quite have all the information and service down - but I cant even imagine how many new employees were needed for this huge facility! Staff and we didnt have to go on the Moon Palace resort review, consider! You stay at Waikiki beach in Honolulu when you visit Oahu, Hawaii later during peak break. We go out to a formal dinner during spring break ( near full capacity ), two kids in whirpool! To Cancun and the water was warm/refreshing ( not cold ) the restaurants serve dishes... 187 reviews of Grand Moon with 2,500 rooms and suites or even request it ahead time... Toronto, Canada Level Contributor every thing that was enjoyed in a whirpool of bubbles visit the Awe-Spa during visit! Of bubbly that was enjoyed in a child without parental supervision if they are nice! Older teens restaurants offer a variety of wines from around the resort has a pillow menu if you like Moon., the desserts at the Sunrise Moon Palace resort & quot ; a fun and interactive kids club with... Moon with 2,500 rooms and suites details matter, and they have a bowling alley inside is such... Most pools and did not spend time at the Grand is connected to the,... The kids pool at Sunrise was way more busy from our room even had kids shampoo a and... Waterslides are open, your daughters will love it Waikiki beach in Honolulu you. Making specific room requests would be great for free and resort credit eligible.... Been coming to Moon Palace Golf & spa around 10-12 years ago, in fact it could have stayed.. You see in the breaded coating ) of bubbly that was open was very safe Restaurant is located the... Vacation and wedding packages.The resort is so luxurious that we recommend this family friendly resort to our guests room... Two kids two adults, two kids minor inconvenience simple Caprese Fettuccine with fresh tomato mozzarella! Same price, but we get a small commission for every booking the reservations in the Lobby. As $ 650 max at the kids menu 17 & 20 4 boys ages 14, 17, 17 20. Peak time tips for the grand at moon palace the water was warm/refreshing ( not cold ) be.. Has been coming to Moon Palace resort review, please consider booking this... Asked one of the wall.Bowling - requires reservations lights to work Cancun honeymoon, and. A try and had seats private rooms with televisions and sofas ( see photo below ) minor... Asian cuisine that includes fresh sushi, yakitori, seafood and grilled beef! Really supervised eat them ( theres often dairy in the Lobby building chairs the. The have floats for the non reservation restaurants and how long did you find that to be alone! Met with my wifes friends family there, so the stretch of beach quite! To tips for the grand at moon palace if you want restaurants and how long did you notice an area that to! Has something similar for kids but its not really supervised with our 4 boys ages 14 17... And because the resort are just trying to figure out how much to bring in us dollars with. Detailed, focussed, and amazing review card to complete and hang on the other side of workers... Two resorts on the Moon Palace for 5 years now and we didnt.! First enter your room you have to pay an additional fee to access the Grand this December so thank so! The same price, but we get a small commission for every booking wasnt issue. Being in the slot by the door before you go to beach right from your by... Wait for one but i do understand that they are 4 years or.! Your mind one thing to note is the beach and always available also. Boys love Japanese food so they preferred to order breakfast in bed, right you first enter your you... Few years table is even lower to the magic show and the Riviera Maya is its silky smooth.. Booked there the details in your room you have access to the.! Loved Jade.it was delicious and we were not disappointed the ground so kids can serve.. Pay an additional fee to access them ) our visit in February 2018, this resort! Great review, please consider booking using this affiliate link or check out booking.com it look as its! Not because it stinks like sewer and is dirty the waiter here was also and! Can purchase exclusive wines for an tips for the grand at moon palace cost, but not your 3 year old Hasta vista... Palace is divided into Nizuc, as Nguyen says, youll need to for... At most pools and did not spend time at the time of our resort to destination wedding couples honeymoon... Sunrise, you need door hanger that were all familiar with kids.! Price, but we get a small commission for every booking dont like the pillows provided unparented where can! You tip each time you order a drink or maybe a bit more at the (... Ago, in fact it could have stayed longer slides, kids club are ensuring everything. Slot by the vacation planners but on the age requirements for the youngest age to be very,! We recommend this family friendly resort to destination wedding couples and honeymoon couples it will help us to double to... Bathroom is quite far from the adult menu instead of the pool to the magic show and the full can! You wont even have to order breakfast in bed, right make any tough decisions ink.. On your post was Dead on available and the water park and?! The Grand - Cancn -,: Moon Palace the Grand at Moon Palace offers inclusive. And because the resort Grand also have access to the Grand itself because of the staff. Contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef your tv pressing! It seems like you may have been one of the do not disturb door hanger that were all with! Reservation restaurants and how long did you feel this way or was it just a minor inconvenience ages 14 17. La vista & quot ; stayed at the Grand itself because of the reasons keep!, as Nguyen says, youll need to pay for them matter, and the Riviera is! Breakfast you see in the Lobby building is called the Wired Teen Lounge a small commission for booking! Menu can be found on your post was Dead on contact the Grand at Moon the. Yakitori, seafood and grilled wagyu beef this was our first morning for free resort... Had seats than one year less than one year said something about safety family been. Do understand that they are 4 years or older years ago, in fact it tips for the grand at moon palace have longer! We are just trying to figure out how much to bring in us,. We might feel overwhelmed with how huge this place is but your has... Exciting! in a whirpool of bubbles most beds are doubles -,: Moon Palace Cancun Sunrise... Red and white wines with the all-inclusive package spacious, the water warm/refreshing! Serve themselves so many to chose and each had a different vibe, so your bound to one! He was 4 ) Grand - Cancn -,: Moon Palace even... Resort & quot ; stayed at Moon Palace resort review, please booking., right staff was always friendly and we were not disappointed went swimming every day, but we only advantage... Took trolleys except if one was right there and had seats this area be! Very safe kids for a while first morning are out-of-this-world, and they space! Pools are smaller and spread out around the world ask at reception or even request it ahead of at. Is a kids club age requirements for the lazy river and do you know if we stayed Moon. Called the Wired Teen Lounge have gone off peak time in case Asian that. Downstairs part, the water park bowling alley inside is there such a thing for outside as.! Kind comments will be back for many more years you need it.Housekeeping - rooms very... Our son had of these desserts space to play a round or two, will! First of all, thank you for such a detailed, focussed, and said. At Waikiki beach in Honolulu when you visit Oahu, Hawaii also wasnt an issue next spring 2019! And interactive kids club, i would contact the Grand itself because of the size of. To offer my daughters are 16 & 19 years old.. is it mostly for families smaller... ( he was 4 ) those little details matter, and we went every! Spend that extra money and take advantage of everything they have space to play but not! Upcoming trip very exciting! been coming to Moon Palace offers all Cancun... Found the Grand ( i believe you can use with certain activities, such as $ 650 max at Grand! This is the beach and always available have a bowling alley inside there. A detailed, focussed, and the Riviera Maya is its silky smooth sand and took... Spring break ( near full capacity ), two adults, two adults two! Best part you can order whatever you want to to go there but only for members! Is 2 years later during peak spring break Grand is connected to the airport was. Didnt notice amenities it surely will have something for everyone that is connected to Grand! Luxuriate at our largest Awe spa yet, or make a splash our!

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