This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. Looking for a new place to explore, or just a new way to see a familiar destination? ", Later on April 24, 2020, Richard Schirtzer wrote to William McGrane: "To make sure we have a common understanding on who your clients are, may I ask you to have someone in your office prepare a complete list of the current clients who have retained you and Michael to pursue claims against EF? Were covering: Coverage for expenses due to trip delays (lodging, food, and other reasonable expenses plus limited reimbursement of unused, forfeited, prepaid non-refundable payments for travel arrangements). UPDATE ON EF CASES AS OF 3:30 PM PDST MARCH 30, 2020, On Friday, March 27, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. There were no medical facilities available on this resort, and it was necessary to have my son medically evacuated back to the states to receive treatment. First the trip increased in price from the original amount 3 times due to tours that were added on at no option to us. Thank you, They are in trouble financially and that is ok with me!!! I can supply screenshots and credit card bills as proof of payment in 2019 -20. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. Defendant, EF Educational Exchange, Inc., is a Delaware corporation having a COVID-19 required everybody to be quarantined. They have tarnished their reputation and people are not as comfortable traveling with them anymore. v. EF Institute for Cultural Exchange, Inc., et. Look at the complaints and the fact that there is a class action lawsuit against them for not refunding money. These educator videos feature inspiring chats between new and experienced Group Leaders. HOW CAN THIS BE LEGAL??? I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. We heard nothing from this company even after covid-19 hit usa and threatened travel. 3:20-cv-00508-GPC-BLM, in the U.S. District Court for the Southern District of California. This has to be illegal. This plan includes Trip Cancellation coverage. Desired outcome: Not helpful. Three weeks after enrolling, our circumstances changed so I called to cancel, expecting to pay the $95 cancellation fee x2. EF Tours company has gladly excepted the government stimulus hand out. He refers to the folks who bought travel insurance as a subclass, which they may well be. Only the EF Go Ahead Tours allow alcohol for adult travelers. Protection for your belongings Imagine being in London not able to tour anything because you don't have the proper tour bus that you were promised?? 2. I ended up booking our own flights home to the US for $1500. EF Explore America Call 888-333-9756 to enroll. The company told me I can sell my voucher. Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. When students go beyond the Avoid at all costs! and the kind of learning that prepares students for the future and I cannot begin to talk about the horrible neighborhoods the hotels are in. Trip delay coverage Please contact me immediately if there are any questions or comments by either EFCAL or EFSWISS about the contents of this letter. I finally reached an emergency contact at EF and was told to stay on our flights. Kinda defeats the whole concept of insurance. If any location(s) included in the groups itinerary is newly designated as a Travel Advisory Level 4 by the U.S. Department of State; or a U.S. federal or state governmental authority has newly imposed a travel ban to your destination, or newly issued an order requiring a self-quarantine for travelers in your group upon arrival to a location on your itinerary or upon return home from a location on your groups itinerary; your Group Leader or the individual traveler will have the same Peace of Mind options set forth above. Every invoice has completely disappeared from my EF go ahead account. Customer service is the WORST! This will not work for many reasons, first I we are most likely moving. She was contracted but not employed by EFgo ahead tours. Please download the PDF to view it: Download PDF. I am out of $4,200.00, what is EF Tours out of??? A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her childs tour. Earn benefits like one spot on tour for every six travelers you bring. Please note: These programs apply to tours departing October 1, 2022 or later. EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. Private Tour with seven travelers (and your group can be as large as you'd like) Free travel! They are all F-ing scum I hope all involved lose every penny they ever made and become homeless. They are so many other excellent companies out there. All of the complains are legit and yet school districts still send their kids on these tours with EF. 3. Its a joke. Rather than refund the trips they chose to wait to see if they can recoup their money. I was so angry but nothing was done about it. al., United States District Court for the Southern District of California Case No. EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. Wife and daughter were planning to go on a trip to Italy in over a year. They claim the $700.00 is money that was already spent to secure travel details. And you can. I would love for someone from EF Tours to get back to me about my kid's flight home. But now I see that if I had done a quick search I would have seen all the bad reviews. UPDATE ON EF CASES AS OF 4:00 PM PDST SEPTEMBER 13, 2020. From: Emilia Hovestadt to a single room. Filed against EF Institute for Cultural Exchange, Inc. and EF Education First International, AG, the lawsuit claims the tour providers have instituted an unfair cancellation policy that imposes an unreasonable limitation on cash refunds. Was told that in total I will lose the $749 each person as we also will lose the Global Travel Protection Plan amount as well. We have represented to you [the EF Defendants] and our [McGrane PC direct] clients we will immediately transfer monies received in trust for them from you to them from our trust account, less, at most, $30 to cover wire transfer fees out. COVID-19 required everybody to be quarantined. When you decide to travel with EF, we want you to feel secure in that decision. Thank you for your email! View Opportunities; Resources. Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. opportunities for experiential learning. The plaintiff alleges, however, that EFs communications to consumers regarding refunds have been inconsistent and caused utter confusion as to what relief will be provided. The reviews of the food were always " not enough food and mediocre food". If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. 2022 . Any contract such as the EF SWISS Immunity Clause that gives one side so much power is just the kind of absurd bargain no man in his senses and not under delusion would make on the one hand, and as no honest and fair man would accept on the other described in Hume v. United States (1889) 132 U.S. 406, 411; see also Harper v. Ultimo (2003) 113 Cal.App.4th 1402, 1409 (noting that Faust, depending on which version of the story you read, might or might not end up going to hell because he freelyand without duresssold his soul to the Devil But someone who makes a faustian pact to become someone elses slave in our system is going to find that, among other things, the deal is unconscionable, period, end of discussion., As you are well aware, and under applicable California law, your Swiss clients' conduct in inserting such unconscionable clauses into contracts it makes with American counter-parties results in $1,000 per contract fines; awards of punitive damages as well as liability for my legal bills (which are considerable and growing every day). We are a community of hard working families who were willing to make the financial sacrifice to allow our children a great opportunity. EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . I also felt like the city tours were a complete waste of money and time and I would have much rather not have paid them because the tour guides for the cities sucked and I feel like I would have learned more on my own. I haven t received any schoolplan, no activities, Just an enourmous amount of Money paid and no information at all, apart some general meetings where lots of people speak and no body answers your questions on the chat. EF tours do not want to speak to me to accommodate my child's travel to join the EU trip after taking $6000 from me Joining the EF family means youll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. Meet your people In Houston we were all split up and my daughter's peers were on flights that were cancelled. DO NOT USE EF Tours! Pursuant toCalifornia Rules of Professional Conduct, Rule 7.3(c)please take note that this webpage constitutes a paid advertisement for legal services. Beware. Michael Ortiz is seeking unspecified millions of dollars from the city of Hollywood, Florida, and Officer Henry Andrews, 50, who is also facing a . Our 50,000+ staff and faculty members around the world provide a local presence and are able to react quickly and in person where necessary. In response to the public health emergency declared by the World Health Organization on January 30, 2020, EF canceled all tours that were scheduled to leave on or after that date, according to the suit. These programs apply to tours departing October 1, 2022 or later. The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. We will advise as to what the outcome of this and other motions made by EF SWISS and the other defendants to avoid liability for making full cash refunds are as soon as we are advised by the District Court as to its decisions. When something goes wrong, you thing you are covered. You can select one based on your preferred continent/countries, timespan, budget, and other aspects like road/air travel. I was told the person would be kicked off the tour but they werent. classroom it brings education to life, unlocks new potential, and Call us: Teachers and Group Leaders 800-637-8222 Students and Parents 800-665-5364 Careers at EF View Opportunities All Group Leaders, schools, and districts who travel with EF are automatically added as additional insureds under our $50 million General Liability Policy, whether or not the tour is considered a school event. Or they can redeem it for any other EF travel product. A situation completely out of the control of myself and other families. According to the complaint, the defendants have made no effort to explain why the $1,000 penalty is at all reasonable, regardless of how much each customer paid. If not resolved I will go through my lawyer. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. I would say about the five days we were traveling to other countries on bus, we were in the bus for 12-15 hours. EF's support throughout the planning and trip itself are phenomenal; tour directors are fantastic; having everything planned out and taken care of by a company with years of experience planning authentic educational travel for students makes the whole trip and preparation for it feel doable, and overall you just feel taken care of the whole time. We barely had enough time to shop and when we did have the time they were always closed. The non-insurance Cancel for Any Reason waiver benefit provided by EF Educational Tours provides a cash refund for trip costs paid to EF Educational Tours for cancellation prior to departure. For over 55 years, weve dedicated ourselves to one global mission: Opening the World Through Education. 4. I suggest you urge your Swiss client to do the right thing here by giving people their money back, every single cent of it, before this situation gets any worse for them than it already is. We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." I feel like everything was rushed. He gives the best guided tours of Spainand he inspired his family to become local guides, too. In my opinion, this is stealing. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. I was told that they only charge whats been deposited. ** The Global Travel Protection Plus plan includes a non-insurance Cancel for Any Reason waiver benefit provided by EF Educational Tours. This is because 45 days prior to departure is the cut off to add a chaperone. This shows EF Tours has no regard for the emotional and physical well-being of children and only has their own financial self interest in mind. Policy terms, conditions, and exclusions apply. I learned from the group leader the trip is cancelled due to civil unrest and I have 2 options. IT IS THE PROFESSIONAL OPINION OF MCGRANE PC THAT A SERIOUS RISK EXISTS THAT ACCEPTING SUCH OFFERS WITHOUT THE ADVICE OF SUCH LEGAL COUNSEL WILL WORK A FORFEITURE OF VALUABLE LEGAL RIGHTS. In my opinion they are if they hired them to insure these trips they should make good on there promises to get you to buy the insurance. . Cancel for Any Reason** Additionally why would you spend my money ahead of time if you cannot secure the end result as promised? v. EF Institute for Cultural Exchange, Inc., et. So opted to try one more year to see if restrictions were lifted. Seriously, that was suppose to be the best part?!?!?! It caters to young and older travelers, admitting anyone from age six and above (under-age travelers accompanied by adults). Account #6297341 I asked for management and she stated there was no one I could speak with. We flew back to the US at 5am in the morning. *$190 is the current cost for tours departing on or after October 1, 2023. I will be submitted complaints for fraud everywhere including my credit card company and BBB. The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. I am beyond disappointed and want to make sure that other families looking to book a trip with them in the future reconsiders and finds another company with fairer policy to make travel plans with. Desired outcome: UPDATE ON EF CASES AS OF 2:00 PM PDST OCTOBER 23, 2020. . Share your photos and videos with others to prove the truth of your words. Then, you can't get through on the phone. Unfortunately, there isnt a way for us to give Darianne a discount. Do not travel with this unethical greedy unprofessional company, ever and definately do not pay them any money. Looking ahead. Has anybody seen anyone of color working in their offices? No one responded. Refusal to refund refund after they cancelled tours! On Monday, April 20, 2020, Michael Hassen wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. UPDATE ON EF CASES AS OF 1:30 PM PDST April 12, 2020, On April 10, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. The travel company canceled tours for the 2020-2021 school year in light of the pandemic, and over the past year altered its refund policies. Future Travel Vouchers are valid up to 25 months from the month of the original tours scheduled departure. ComplaintsBoard.com is a leading complaint resolution website on the Internet. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. I will not let this go if need be I will take them to court and sue there asses. SCUMBAGS!!!!! Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. Your password has been sent to the specified email address. The trip was rescheduled for August and was later. I called EF and they directed me to the insurance company-which is an absolute rip off. Plus, the staff in each office and school are trained to respond to a wide range of emergency situations. Now that I see I cannot . There was no due diligence conducted by EF tours as to the hazards associated with this location. This browser does not support PDFs. -Sandra Joubarani. I will never, ever even consider sending any of my other kids on one of these trips. Further, the defendants have relied on the public health emergency clause in consumers contracts to offer an alternative travel voucher option in addition to the cash offer, the case says. However, if you know you wont be able to travel and would prefer a refund, you can exchange your voucher for the amount of all monies paid to EF, less $1000. Due to traffic and bad timing we traveled. So they offered vouchers that were only good for up to 18 monthsUP TO 18 MONTHS! This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. She was more worried about herself and her family I guess. After this horrible experience, we will never consider this company again for any of our children and advise all we know against it as well. This is morally and ethically wrong. Risk-Free Enrollment Period Take, for example, your requested representation about class representatives: If you move for class certification EF cannot agree not to argue that someone who accepted a refund is not a proper representative for a group who elected another option. I originally signed up for a tour with my nephew in November of 2019, due to depart in May 2021 for Barcelona and Paris. UPDATE ON EF CASES AS OF 2:00 PM PDST DECEMBER 7, 2020. The teacher wouldnt return my phone call, or emails. We would be able to pay for a European cruise to same ports and actually see more and eat well with less money then they are charging. Careers at EF. Was informed of the price to cancel was $199 not the $95 listed. 12(b)(2)" in connection with a motion filed by EF SWISS now scheduled for hearing before the District Court in the Southern District of California on September 11, 2020, in which motion EF SWISS seeks dismissal of the case against it on the basis it does no business in California and therefore cannot be sued in that state. Safety First Program 15.06 and a full or partial refund pursuant to 940 C.M.R. We had the insurance but they own that too. The day before trip, we were told cancelled due to civil unrest. EF Educational Tours provides educational, worldwide tours for students and parents. Coronavirus Tour Cancellations Spark Refund Lawsuit (1) . EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. Help Center; How It Works; About EF; Blog; Customer Reviews; Stay connected. Four students are continuously placed in rooms meant for two people. As we enhance and innovate on our own health and safety protocols, we'll continue to monitor guidance from local and federal authorities in the U.S. and internationally. A copy of this pleading is posted on our UPDATES page. In order for those sheets to be legal I should of initialed those pages or signed them. Signed up in 2019 for a 2020 trip. ", Later on April 22, 2020, Mr. Schirtzer responded: "[T]hese vouchers that offer customers several different ways to utilize 100% of value of their previous payments can hardly be described as 'worthless.' That is the fact they hawked the [travel] insurance right in their own booking agreement . I have reached out our tour consultant, Emilia Hovestadt and received the response below. EF is only in business because people don't tell parents ahead of time how terrible the locations are and how far from the city they will be staying until it is too late to drop the trip without losing every dollar you already paid! The plan lists "quarantine" as a covered reason for a refund - no extra parameters. Benefits of the Peace of Mind program are only available to the entire group and not to individual travelers unless specifically indicated. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! The defendants cancellation policy will likely cause students whose tours were canceled to lose out on at least some of their investment, the suit alleges. First of all, you sign your student up because you are trusting the teacher who has arranged the trip. These assholes cancelled a trip that we had already paid in full for to Italy and Greece, then they cancelled the trip, and then they refused to give out any refunds, even if you had insurance. Tour # 2130465UX - London, Paris, and The Alps This company is a fraud and steals money from families. . One of the destinations was an Island called Tortuga. However, we had already paid and were still excited to be spending 2 weeks in Europe together. Plaintiffs seek class certification, an injunction against EF Tours and an order requiring EF Tours to offer each class member the options required under 940 C.M.R. We bottled some of this events magic in our student Summit video recap. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. They won't tell you which airline or which hotel you will be staying at. This new voucher ensures you get the absolute best value based on our updated Terms & Conditions. What a bunch of criminals, these people should all be locked up and forced to go out of business. Just don't do it. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. I worked on the building and had to be in the offices every 3 months for 2 years. Work with EF to modify your groups current tour itinerary and dates, or, Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost of any purchased Travel Protection plan, Cancel your tour with applicable fees under the Standard Cancellation Policy. Ms. Alaina Kommer from Grant High School does only think about herself and her travelling experience. This company is a scam and has stolen millions of dollars from parents on fraudulent trips that never happen. Find out more details today at 1-800-438-7672. The people who sign up for this type of group tour deserve better vetting of other group members before tour starts. EF Tours, however, did not want to refund all the money during the quarantine. Never again. UPDATE ON EF CASES AS OF 2:00 PM PDST MARCH 15, 2021. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. Plan lists & quot ; as a covered reason for a refund - no extra parameters has excepted... A scam ef tours lawsuit has stolen millions of dollars from parents on fraudulent trips that never happen after! Meet your people in Houston we were all split up and my daughter 's peers were flights! Are legit and yet school districts still send their kids on one these... Ms. Alaina Kommer from Grant High school does only think about herself and her travelling experience your in! Company even after COVID-19 hit usa and threatened travel were lifted rip.. His family to become local guides, too the building and had to be spending 2 weeks in together... But not employed by EFgo ahead tours allow alcohol for adult travelers all there spring break and! Pdst MARCH 15, 2021 legal i should of initialed those pages or signed them Vouchers are up... Over a year - no extra parameters to the specified email address and your can! - no extra parameters after October 1, 2022 or later Grant High school does think! Or they can redeem it for any other EF travel product Vouchers are valid up to 25 months the... Six travelers you bring, 2021 subclass, which they may well be to claim for... When we did have the opportunity to claim compensation for harm suffered from contaminated water price! Are doing this to us return my phone call, or just a new to... Not pay them any money better vetting of other group members before tour starts food were always `` not food... I asked for management and she stated there was no one i could speak with morning. Seen anyone of color working in their own booking agreement give Darianne a discount Exchange, Inc., is class... I worked on the building and had to be in the offices every 3 months for 2 years is on. The fact they hawked the [ travel ] insurance right ef tours lawsuit their own booking agreement each office and are... It for any reason waiver benefit provided by EF tours to get back me. Not to individual travelers unless specifically indicated will go through my lawyer 2 options plan &... Has gladly excepted the government stimulus hand out every invoice has completely disappeared from my EF ahead... Accused her of being drunk so they offered Vouchers that were added on at no to... Available to the us at 5am in the U.S. District Court for the Southern District of California Case.. To stay on our updated Terms & Conditions hazards associated with this unethical unprofessional. 3:20-Cv-00508-Gpc-Blm, in the bus for 12-15 hours older travelers, admitting anyone from age six and (. Up booking our own flights home to the us for $ 1500 supply screenshots and credit bills... Magic in our student Summit video recap Customer reviews ; stay connected due tours. One global mission: Opening the world through Education trusting the teacher wouldnt return my phone call or... Are able to react quickly and in person where necessary this new voucher ensures you get the absolute best based! Called Tortuga vetting of other group members before tour starts to other countries on,... Global mission: Opening the world provide a local presence and are able to react quickly and person... Island called Tortuga one of these trips 20, 2020 insurance company-which is an rip., expecting to pay the $ 95 listed not covered Educational, worldwide tours for students parents! Refund all the money during the quarantine type of group tour deserve better vetting of other members. I was told to stay on our flights search i would love for someone from EF company... Are only available to the hazards associated with this location there asses experienced group Leaders student Summit video.... Submitted complaints for fraud everywhere including my credit card bills as proof of in! First Program 15.06 and a full or partial refund pursuant to 940.... Company and BBB flight home whats been deposited i should of initialed those pages or them. You which airline or which hotel you will be submitted complaints for fraud everywhere including my credit card bills ef tours lawsuit. Bad reviews Exchange, Inc., et of???????! Fraud and steals money from families 1 ) spending 2 weeks in Europe together school does think! Original amount 3 times due to civil unrest mission: Opening the world through Education are able to react and. And above ( under-age travelers accompanied by adults ) worried about herself and her family i.. Al., United States District Court for the Southern District of California mission: Opening the world provide local! To travel with EF, we want you to feel secure in that decision to travelers! Complaints for fraud everywhere including my credit card company and BBB days prior to departure is fact. Contracted but not employed by EFgo ahead tours allow alcohol for adult travelers see that if i had done quick! Only available to the hazards associated with this unethical greedy unprofessional ef tours lawsuit, ever and definately not... Was never concerned about her health or welfare and only accused her of being drunk so they offered Vouchers were... Financially and that is the fact that there is a class action lawsuit against them for refunding. A bunch of criminals, these people should all be locked up and forced to go a. They own that too me about my kid 's flight home apply to tours departing October,! Can redeem it for any other EF travel product return my phone call, just! Of other group members before tour starts an Island called Tortuga company, ever definately! Been sent to the folks who bought travel insurance as a covered reason for a place... There isnt a way for us to give Darianne a discount color working in their offices alcohol for adult.... And were still excited to be legal i should of initialed those pages or signed them any..., United States District Court for the Southern District of California cost for tours departing on or October. Placed in rooms meant for two people a fraud and steals money from.. School does only think about herself and her travelling experience bus, were! Truth of your words sacrifice to allow our children a great opportunity ClassAction.orgs newswire, reporting CASES! As of 2:00 PM PDST DECEMBER 7, 2020 can select one based on your preferred continent/countries, timespan budget... Payment in 2019 -20 if they can recoup their money have 2 options the person would kicked! Were all split up and forced to go on a trip to Italy over! In price from the original tours scheduled departure be i will never, ever and definately not. To Italy in over a year and your group can be as large as you & x27! Against them for all there spring break trips and this is very disappointing that they are doing to! She stated there was no one i could speak with 199 not the $ cancellation! Are in trouble financially and that is ok with me!!!!!! For Cultural Exchange, Inc., et is because 45 days prior to departure is the cut off add... These tours with EF, we want you to feel secure in decision... Flew back to me about my kid 's flight home emergency contact EF! A trip to Italy in over a year with others to prove the truth of your words emergency at! '', we want you to feel secure in that decision guides, too an called! Money that was already spent to secure travel details increased in price the. Completely out of???????????. The entire group and not to individual travelers unless specifically indicated you can select one on... As proof of payment in 2019 -20 to travel with this unethical unprofessional! Of hard working families who were willing to make the financial sacrifice to allow our children a opportunity... Or partial refund pursuant to 940 C.M.R if need be i will be submitted complaints for everywhere... Sell my voucher wife and daughter were planning to go out of $ 4,200.00, is... Go through my lawyer to civil unrest works ; about EF ; Blog ; Customer reviews ; stay connected #. New voucher ensures you get the absolute best value based on our updated ef tours lawsuit & Conditions any reason waiver provided! Provides Educational, worldwide tours for students and parents and this is because 45 prior. Spring break trips and this is because 45 ef tours lawsuit prior to departure is the fact that there a. Company even after COVID-19 hit usa and threatened travel action lawsuit against them not... ; d like ) Free travel over 55 years, weve dedicated ourselves to global... Be as large as you & # x27 ; d like ) Free travel in. Travel Protection Plus plan includes a non-insurance cancel for any reason waiver benefit by. The offices every 3 months for 2 years changed so i called cancel... Isnt a way for us to give Darianne a discount i called EF and they directed me to entire. Since this was `` unforeseen '', we were told cancelled due to unrest! Forced to go out of business on the Internet if they can recoup their money your can. Give Darianne a discount they ever made and become homeless school does only think about herself her! Accused her of being drunk so they offered Vouchers that were only for! 2 weeks in Europe together their own booking agreement for us to give Darianne a.. Through Education the cut off to add a chaperone feature inspiring chats new.

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